Terms

Delivery

All Australian deliveries will be made free of charge via Australia Post.

International deliveries will be made at an additional cost as per the Australia Post Standard Service Prices.

Internet orders will be dispatched on the next business day however, please allow up to 5 business days for standard delivery as all items are handmade to order.

Please note that quality materials are sourced for your product so, from time to time we may experience delays in stock delivery. We will contact you to discuss delivery times and options should this type of delay occur.

Refund Policy

Bianca Gayle promises to refund any items you are not completely happy with, provided they are returned in a saleable condition within 14 days of receipt. All refunds will be credited back to you via your original method of payment.

Repairs Policy

Any accidental damage on an item can be repaired at a small cost. Bianca Gayle will let you know the charge before we start repairing and will endeavor to have your piece returned to you in a timely manner.

Please post items to the address below and ensure you have included all your contact details.

Bianca Gayle
P.O. Box 190
BURSWOOD WA 6100

For further information please email hello@biancagayle.com